Know what's on your customers' networks before they call.

A low-cost agent sits on the customer's LAN, discovers every device, and records latency, jitter, DNS, DHCP and path quality as history. So when the call comes, you can answer “when did it start?” with a timestamp instead of a shrug — and ask Claude whether it's the network or the ISP.

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How it works

Three steps, and the third one is the point.

  1. 1

    Plug in an agent

    One command on any Debian or Ubuntu machine — or flash a Raspberry Pi image and plug it in. It connects itself to your account; there is nothing to configure on the network.

  2. 2

    It maps the site

    The agent discovers every device on the LAN and identifies it — routers, switches, APs, printers, cameras, NAS boxes, IoT gadgets, ISP gateways — then keeps measuring latency, jitter, DNS, DHCP and path quality, and records it all as history.

  3. 3

    Ask Claude

    Install the Focus Layer plugin for Claude and ask in plain English: “what’s on this network?”, “is it us or the ISP?”, “when did it start?”. The answers come from the recorded history, not a live guess.

What you get

Continuous visibility into networks you currently only see when something is already on fire.

  • Identification beyond SNMP

    SNMP, mDNS, SSDP, HTTP, TLS, port scans — plus gRPC/gNMI for modern gear that has moved past SNMP entirely, like a Starlink dish or a gNMI switch.

  • History, not snapshots

    Latency, jitter, DNS, DHCP and path quality are recorded continuously as time series. “When did it start?” has a timestamp for an answer.

  • AI diagnostics

    An agent that works the same methodical sequence every time — gateway, first ISP hop, external targets, baseline, correlated events — so a junior tech does not skip steps.

  • Network issues report

    For any time window: the latency spikes, packet-loss bursts, DNS failures, DHCP changes and DOCSIS problems that actually mattered, each with a chart, a plain-English narrative and an onset time.

  • Read-only by design

    Credential-gated devices are supported read-only. Enter credentials once and Focus Layer reads serials, firmware, DOCSIS stats and counters — it never writes, reboots or reconfigures anything.

  • Priced per agent

    Per agent, not per device or per site — and an agent can be moved between sites without reconfiguration.